Shipping & Returns
Shipping Policy
Please note that orders will be mailed out once processed and shipping processing time is 5-7 business days from the date your order was placed. Orders may get delayed by 10-14 business days during high volume times.
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We only use USPS currently as our mail carrier.
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Please contact your local USPS immediately if your order gets lost. Usually when an order is marked delivered and the package was not received, the mail carrier may have the package in their possession or at your local USPS.
However, once your items are handed over to USPS, we are not responsible for any packages lost or damaged during transit.
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See FAQ page
Return & Exchange Policy
At THA Kid Clothing, we want you to be completely satisfied with your purchase.
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Please contact us at (contact@thakidclothing.com) within 7 days of receiving your order. You must provide a photo of your packing slip, and all items received. In order to successfully receive a refund, you must return your items in its newest condition unused in its original packaging. (We are not responsible for shipping costs associated to a return.)
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Your merchandise will not be accepted if it has been worn or used. All returns are inspected when they are received by TKCB. Once your merchandise has been received and approved you will receive a refund.
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The buyer is responsible for all associated shipping fees in relation to a return and/or exchange. We reserve the right to reject returns that are not in sellable condition.
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**WE DO NOT ACCEPT BACK WORN MERCHANDISE*
Please review size description before completing purchase.
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The buyer is responsible for all associated shipping fees in relation to a return and/or exchange. We reserve the right to reject returns that are not in sellable condition.
{What if I received the wrong item or size?}
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Please contact us at (contact@thakidclothing.com) within 48 hours of the delivery of your order. Please provide a photo of your packing slip and items received. We will correct the order discrepancy when the requested information is received.
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{How can I exchange any merchandise?}
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Please contact us at (contact@thakidclothing.com) with your order number and providing the reason for the exchange. We are not responsible for shipping costs associated for returned merchandise of any exchanges. An exchange fee of $5 is required to cover shipment costs.